error message

Tags: DentalPLANMECA
error message
September 10, 2019 11:57
Does anyone has seen this error before: "Unable to save image from the Digital Pan hardware. No image data was available."? The detector is good because I was able to calibrate and saw the pictures. This error only happens on regular shooting.
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re: error message
September 11, 2019 09:06
Hello,
What is the model of the pan unit???
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re: re: error message
September 13, 2019 10:45
Hello,
The model is ProMax.
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re: re: re: error message
September 19, 2019 10:04
Don't have any docs on this model, but maybe synch file CD for the sensor is not installed.
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