On December 2017 Silvio offer us a MRI Toshiba Opart for parts that recently it was de-installed.
We did the payment of US$ 8,000 for the parts, and we received cold head just at February 15.
One month after, March 10, 2018 he sent us another parts, we received this 10 days after, so march 25.
The details of equipment received no the same that I bought, and the parts that we received is the following:
â¢ Head Cooler was diagnosed like irreparable
â¢ The compressor (coolpack 6200) came without electric component (incomplete)
â¢ The cabinet of the gradients came with AN8250, when it should come with gradient AN8300
â¢ It didnât came with RF amplifier
â¢ The coils are in very bad condition, this parts cannot be of an unit it is working.
We following with the claim, by email, by phone, and he excuse it that the doctor (the person sold equipment to him) and the unit wasn't his responsibility.
We reclaimed the cancellation of the deal, but we haven't had an answer to this.
We are using this media for to beware how Silvio does his business.
This would seem out of character for Silvio, as he has always gone out of his way to make sure that we were treated fairly and all parties understood the condition of the equipment. We have done business with him many times. Maybe there was some misunderstanding about the idea of buying a 'parts machine'? If I buy an MRI for parts, we inspect it before its de-installed, and I assume that it has serious problems--that's why it's sold very cheap.
I know Silvio for many years, and never had a problem with selling or purchasing equipment from him. We, meaning seller and buyers are in a very fragile business. What one perceives as used another sees junk Always inspect if not possible keep 25% to b e released upon receipt