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Support and Services:
Technical Support and Service for Patient Monitors.
We provide technical support and services for our Patient Monitor Module. Our support team is available Monday-Friday from 9am to 6pm EST.
We provide technical support for the following:
Troubleshooting hardware and software issues related to the Patient Monitor
Assistance with installation and setup of the Patient Monitor
Assistance with programming and configuring the Patient Monitor
Assistance with troubleshooting any other issues related to the Patient Monitor
We also provide product training services for the Patient Monitor
Our training services include:
On-site training for staff members who will be using the Patient Monitor
Online training sessions for staff members who will be using the Patient Monitor
Individual or group tutorials on how to use the Patient Monitor Module
Please contact us if you need any assistance with the Patient Monitor . We are here to help!
Packing and Shipping:
Packaging and Shipping for Patient Monitor
The Patient Monitor is shipped in a box that is designed to protect the product from damage during transportation.
The box includes foam inserts that are cut to fit the product and absorb shocks to further protect the product during transit.
The box is secured with packing tape and labeled with the company’s logo and the product name.
The box is then shipped to the customer using a reliable courier service.
Good condition：
With signs of use/wear present visibly on the item, such as scratches/fading/etc. The instrument is in functional and working condition and comes only with what's shown; see photos for more details on the item—sold as is.
Notes from company:
Order: Medical parts and equipment with bulk stock and competitive price, order could be accepted and arranged in the short time.
Payment: 100% prepaid before shipping. Bank transfer is acceptable.
Shipping: Worldwide shipping. Order could be arranged within 1 working day after payment confirmed. DHL, UPS, EMS, ACS etc., express is based on your choice.
Tracking No. could be offered within 1 day after shipment.
Return and repair: Shipping fee for returned item need to be charged half customers and half seller.
All second hand unit will be handled by one of our certified and experienced engineer, repair service is possible.
Return Policy
7 Day Return Policy. Customer must pay the return shipping costs when returning a product. Items are sold as-is with no returns or refunds available unless explicitly stated.
